Privacy Policy

Last updated 18 October 2016

Your privacy is critically important to us. We at TRAIN ME Fitness Limited (“TMF”) have a few fundamental principles:

TMF respects your right to privacy and shares your concern about the security of any data you may submit to TMF via www.flair.fitness and related services (the “Site”). The following statement (the “Privacy Policy”) discloses the guidelines TMF has established for protecting the information you provide to TMF during your visit to the Site.

The Site is owned, operated, and maintained by:

TRAIN ME Fitness Limited

The Dock Hub
Wilbury Villas
Hove, BN3 6AH

United Kingdom

E-mail: support@trainme.fitness

 

What information about me does TMF collect and how is it used?

TMF only collects personal information about you if you voluntarily choose to share it with TMF. TMF does not share, rent or sell information concerning TRAIN ME members or other users of the Site to third parties in ways other than disclosed in this privacy statement.

To use the core functionality of the Site, you must first complete the registration form at the Site and agree to our Terms and Conditions.

There are several other opportunities on the Site for you to share personal information about yourself with TMF. This may include information about you such as your equipment and activities, your name, and your post/zip code and e-mail address. If you choose to share any personal information with TMF, TMF may store it and use it for internal research and other TMF marketing purposes, including e-mailing you with special promotions and other programs of interest. If the information is sent as feedback, TMF may also use the information to contact you about your comments. If you opt-in for the TRAIN ME newsletter during registration, TMF will use your email address to send you newsletters with updates and news about TRAIN ME. You may remove your name from our email list by by emailing support@trainme.fitness. TMF does not share, rent or sell your information to another company in ways other than disclosed in this privacy statement.

When you visit the Site, a cookie will be stored on your computer. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of TMF. TMF’s cookies do not contain any personally identifying information; TMF uses them to provide features such as personalization, to save your member ID and to keep track of your shopping cart. TMF may also use cookies to assist it in delivering content specific to your interests. Additionally, after you’ve entered your member ID and password during a session on the TRAIN ME Flair website, TMF saves that information so you don’t have to re-enter it repeatedly during that session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of the Site unavailable to you. TMF may use your IP address to identify you, to administer the Site and to assist in diagnosing problems with TMF’s server.

Like most standard Web site servers the Site uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. In addition, TMF uses Google Analytics as a method of tracking site statistics and user behaviour on the Site.

You may decide to send TMF personally identifying information in an e-mail message which might contain information or inquiries about TMF’s products or services. TMF will use this information to identify you as a TRAIN ME member and to respond to the electronic mail. TMF will only use the information obtained to resolve the issue identified in the e-mail. TMF never sells e-mail addresses. You may change or request deletion of your personal information by contacting support@trainme.fitness.

TMF will only share your personal information with third parties if:

Information about you and your use of the Site may be aggregated with other information collected on the Site or otherwise used in ways that do not personally identify you or constitute personally identifiable information. This type of aggregated or statistical information may be used by us to improve the quality of the Site or for other purposes that we may deem appropriate.

 

What does TMF do to protect the data I transmit to TMF?

The Site uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address. TMF engages a company that is an industry leader in online security and site verification to ensure the security of TMF’s site. The Site is also registered with site identification authorities so that your browser can confirm TMF’s identity before any personal information is sent. In addition, TMF’s secure servers protect this information using advanced firewall technology.

 

What can I do to help make sure the security works correctly?

To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit personal information at the Site. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. TMF will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.

 

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. TMF recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. TMF encourages you to use this to check the validity of any site you connect to using secure communications.

 

You should carefully review security/privacy policies of any third party sites accessible from the Site. Other sites accessible through the Site have their own policies and data collection, use, and disclosure practices. Please consult each site’s policies and practice. TMF is not responsible for the policies or practices of third parties. The information practices of those websites linked from the Site are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information.

 

Does TMF offer opt-out or opt-in services?

Yes. If you choose to stop receiving emails from TMF, please follow the unsubscribe instructions within each email communication or send an email to support@trainme.fitness. TMF will not provide or share any mailing lists or other information about you to another company or service for promotional purposes. Any service related emails (to confirm a purchase, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.

 

What if information I have previously submitted has changed?

If you need to correct, amend or delete submitted information that is inaccurate please contact TMF at support@trainme.fitness. TMF will respond to your email request within 7-10 business days.

 

Privacy Policy changes

If TMF makes changes to any terms or conditions of this Privacy Policy, these changes will be posted on the Site in a timely manner. If TMF decides to change this Privacy Policy, it will post those changes on this Privacy Policy and other places TMF deems appropriate, which may include the Site, for a period of time TMF deems appropriate, so that you are aware of what information TMF collects, how TMF uses it, and under what circumstances, if any, TMF discloses it. TMF reserves the right to modify this Privacy Policy at any time, so please review it frequently. In case of a business transaction in which a portion or all of TMF’s business is acquired, TMF will notify you as described above in this paragraph.

 

Disclaimer

While TMF continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and TMF cannot ensure or warrant the security of any information you transmit to TMF. Transmitting personal information is done at your own risk.

 

Contact TMF

TMF welcomes your questions and comments about security and privacy. Please send any questions or comments via email to support@trainme.fitness.